Exceptional Customer Service

DATATRAK’s Clinical Services department consists of experienced project managers and study designers dedicated to ensuring your transition into the world of eClinical. Their experience covers all facets of the clinical trial process and brings valuable knowledge and real-life experience to your study. We offer these services from DATATRAK’s U.S. and European offices.

A Dedicated Partner

DATATRAK dedicates a Professional Project Team to your project to assure its success. The DATATRAK team understands your research goals and will show you how to leverage eClinical technology to exceed those goals. The DATATRAK team provides expertise in eClinical study design and implementation.

DATATRAK Consulting Group
DATATRAK offers eClinical consulting services, which will define overall eClinical deployment processes, help to modify existing paper processes (SOPs) to incorporate eClinical workflow and provide the necessary knowledge transfer for developing, deploying and managing eClinical trials. The individualized consulting programs can include assessing resource skill levels, analyze workloads, and include activities performed exclusively by the customer to build a roadmap of changes necessary to successfully manage the eClinical process.

CTLC

The electronic Clinical Trial Life Cycle (CTLC) provided by our Clinical Services department is a validated process covering every aspect of electronic clinical trials. The CTLC ensures consistent and quality project delivery. In addition, the process manages the various stages of the study, including:

• Project Initiation
• Study design consultation
• Workflow consultation


• Study Development
• Electronic Case Report Forms (eCRFs)
• Reports and Data Exports
• Randomization



• Study Deployment
  • Technology
  • Training
  • Support
  • Data Management services
  • Coding services
  
  
  
• Ongoing Study Management
  
  • Study Metrics
  • Study Budget
  
  
• Study Closeout and Data Archival
• Management of archival data
• eSubmission of study data

Services

• Overview
• Training
• Solution Center
• Clinical Services
• Quality Assurance